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What do you do as a Service Desk Engineer at Lime Networks?

As a Medior Service Desk Engineer, you know exactly what a Service Desk entails and you are the point of contact for our customers. Your duties consist of monitoring the IT infrastructure, participating in projects, and performing migrations. You don't shy away from complex incidents—with your passion for IT, you enjoy solving them. Together with a top team of colleagues, you ensure that customers receive timely and satisfactory assistance every day. You do this both remotely from our office in Rotterdam and on-site at customer locations.

This is what we are looking for and do you recognize yourself in

• You have a completed ICT education at MBO level 4
• You have at least 5 years of demonstrable work experience as a Service Desk Engineer
• You have strong communication skills both verbally and in writing
• You can explain technical matters in understandable language to end users and colleagues.

This is what else you are looking for in a job

• Good salary
• Lease car (also for private use) or a travel allowance
• A workplace where you lack nothing
• Reimbursement for cell phone and free KPN phone plan
• 25 vacation days
• 8% vacation pay
• Own Azure tenant so you can always stay up to date
• Training plan where we encourage you to obtain certifications
• Retirement
• Become part of the nicest IT team in Rotterdam
• Informal corporate culture where lines of communication with management are short
• There is a good balance between hard work and having fun
• Super fun outings that we all look forward to.
• A well catered lunch every day, fresh fruit, snacks, soft drinks and good coffee
• Working out with the team with a personal trainer near our office

Here you come(link)

We are the most refreshing IT company in the Netherlands. What does that mean? With a well-trained team, we take care of our customers in the field of IT. We stand for technology, deliver proven services and speak clear language. This allows our customers to be at the forefront of technology and above all to work safely. With our efficient IT services and Managed Services, companies can perform in the areas they do best. We take work off our customers' hands so they can focus on their own business and innovation. We provide workstations, cloud services, Modern Working, Office 365, Azure, servers,
backups, telephony, Internet connections, networking, licensing, security, hardware and software. Our company also revolves around consulting, projects, Service Desk, preventive maintenance, self-managing teams and internal automation. We combine our passion for technology with clear language and go for a 10 of our customers and employees. Very refreshingly so.

Together, we work as one team for one goal: refreshing in IT!