We are all shocked by the impact, the speed and also the consequences of COVID-19 (the coronavirus). It's not easy to keep the Netherlands and maybe your business running. We would like to update you on how we support you in this with Lime Networks. As far as healthy working is concerned, we make it simple for you with the questions and answers below.
We will continuously update these questions in response to your questions! You can ask them via our phone number (010-2121806) or e-mail(helpdesk@limenetworks.nl).
Pandemic or not ... Hackers keep hacking and some malicious people are taking advantage of the opportunity by putting viruses in Corona trackers. We ourselves use three websites:
- https://bing.com/covid = Microsoft's global tracker on infections
- https://rijksoverheid.nl/coronavirus = Official website of the central government
- https://rivm.nl/coronavirus = Official website about from the RIVM
Yes, you can. With your own laptop you can get straight to work, otherwise you can log in via https://portal.office.com with your e-mail address, password and MFA code. Through this portal you can access your e-mail and files directly from any location. If you also use our Managed Voice solution, you can forward it to any number you like via https://voip.limenetworks.nl.
Now mainly in the morning. People want to work at home, be reachable and have all kinds of (mostly simple) questions about how to work at home or at a different location. Later in the day, this will become quieter, we expect.
Good. We have not (yet) been hit by the virus and are working at virtually full strength. We have, however, adhered to RIVM guidelines and part of the team is working from home. We will keep you informed about what you can expect from us for IT services. For the time being, we stick to the principle that 'no news is good news'.
All projects and migrations continue for the time being. We do everything we can to see them through efficiently. Office visits are minimised and rescheduled to a time that we and you are comfortable with.
We are going to limit the number of customer visits for the time being. Only very urgent visits will continue. Other appointments will be rescheduled in consultation with you. Don't you want us to visit you? Don't worry, before we come we always give you a call to make sure there are no misunderstandings.
Yes, we are. We are still refreshing in IT! So we are happy to help you.
Yes, you can. For support call us on 010-2121806 or e-mail to helpdesk@limenetworks.nl.
We have written a blog in which we give five tips for working safely at home.
Read the blog 'Working at home in connection with corona? Here's how to do it safely!
